faqs

Below are some common questions and answers. Your question not listed?  Feel free to email us at [email protected]  

 

Where are you located?
Our studio is located on the Upper West Side/South Harlem area of Manhattan near Columbia University. We can be reached by the 2/3 or B/C Trains to 116th Street stop or the express A/D to 125th. The exact address is given once your booking is confirmed.

What are your hours?
The studio is open Monday – Sunday from 10am-7pm. A $10 surcharge applies to bookings on Saturday and Sunday and for booking request before or after opening and closing hours.

How do I book a session?
Click on BOOK A SESSION or the RATES tab and select the service you need. After you complete your booking you will receive a confirmation email with all of the details.

What are your rates?
30 mins – $35
60 mins – $65
90 mins – $95
30 mins is the minimum session. For more pricing info visit the RATES page.

How much time should I book?
Typically one page takes 1 min depending on the dialouge. Keep in mind that we rehearse the scene before taping it. We also watch it in playback so factor those things in when making your appointment. Time spent over the session is billed at $1 per minute.

I got the confirmation email but I don’t see the address?
Scroll. :-)

Is editing included?
Yes. The time you book is yours and editing is done on our time.

Casting is requesting the file a certain size and a full body slate. Can you do that?
Yes. Please give us all the specifications casting is requiring.

What is included the session?
We provide you with a professional (male) reader (or you may bring your own), a run thru of the scene(s) and/or song(s), filming, playback on a HD TV, editing, AND uploading and emailing via We Transfer.

Do you offer coaching?
Yes. We offer “light”coaching and in depth coaching is available for purchase. The sides and breakdown must be emailed prior to the session.

When will I receive the tape?
Tapes are delivered within 1- 2 hours of the session unless RUSH service is requested. RUSH files are an additional $10 and are delivered right after your session.

What if I need additional takes?
One take of each scene or song is included in the price. Addtional takes are $5 each edit.

Do you upload to other platforms?
Yes. We are familiar with YouTube, Vimeo, EcoCast, DropBox etc. Just provide us with your user name and password. We can also email the tape directly to your representation.

What is your set up?
We have two soft box lighting stands, a Panasonic 4k Camera, a HD flat screen TV, sound proofing blanket, Harmon Bluetooth Speaker and a Yamaha Digital Piano. We shoot on a Grey solid background. No other background colors are available at this time.

Do you have a table and chair?
Yes. We also have a bar stool.

Do you have a place I change clothes?
Yes. During the session you have private use of a bathroom.

What if I need to cancel my session?
A 24 hours notice is needed to cancel your session. However we are willing to work with you to reschedule depending on our availability.

What types of payment do you accept?
A credit card is needed to reserve your booking. However you may pay in person with cash, credit card, Venmo, and Chase Quick Pay. There is a $2 credit card fee. A receipt is emailed at the end of the session.

How long do you keep the files?
Files are kept for 7 days and then deleted. Once you receive your WeTransfer file with your audition, please download it to your hard drive as the link expires in 7 days.